Understanding the visitors customer journey
is paramount to its success.
Visitor attractions compete hard to get visitors to come to their site. When visitors do arrive, it is essential that there is sufficient space to entertain and engage everyone at all times of day and types of day.
An analytical look at the site vision
A Space Model will analyse the masterplan and provide vital information about the area needed to engage everyone onsite. The Model will perform checks on the anticipated visitor flow and circulation on different types of day, a design day, busy day, and a peak day, to make sure that the optimum experience is always achieved. The output of the Space Model is a series of recommendations that can drive a Visitor Flow Management Strategy.
Often a Tracking Study or Predictive Tracking Study is conducted at the same time as the Space Model.